Last updated Fri 17th April, 2009
2. Information we collect
2.1 Personal Information
When you use the Sites or the Service, you may be asked to provide certain personal information which can be used to identify you or contact you, such as your name, address, telephone number or email address (“personal information”).
Personal information is typically collected in any of the following circumstances:
- when you register to become a user of our iCyte Service
- when you use our iCyte Service; and/or
- when you use the iCyte website (www.icyte.com)
You will not be able to utilize the Service or certain other features that require registration or receive from us materials unless personal information is provided.
2.2 Other information
When the Service is updated or "patched," our patch routine may check your computer to see that you have the most recent version of Service files. When you log into the Service, your system specifications (such as OS, RAM, video card, monitor, system configuration, etc.) may be reviewed/recorded by us for the purposes of analyzing and optimizing your experience and in order to provide you with customer service.
3. Use of Information
3.1 Personal information
General Uses. The personal information you provide will allow us to complete your registration; provide you access to the Service; alert you of new features or enhancements; handle/route your customer service questions or issues including billing and debt-recovery; and/or notify you of upgrade opportunities and offers.
We may also use personal information you provide to display your user name and public profile information in the usual operation of the service and/or to allow other users to contact you using the "send a message" function in the service.
Disclosure to Third Parties. We may employ third party vendors to collect personal information on our behalf, and your personal information may be disclosed to third parties that we have engaged to perform services for us. In each case, these third parties are assisting us in providing the Service to you (including, for example, account management, payment processing and customer support).
Without limiting the foregoing, as mentioned above, ICyte does not receive or store any of your credit card or other billing details. Your credit card details (if you have provided them) are stored and maintained by a third party vendor who collects such information on our behalf, and who provides such information to our third party billing partner for payment processing.
We require all our third party vendors and partners to agree that they (a) will not use your personal information for any purpose other than the purpose for which they have been retained, (b) will not share your personal information with anyone other than ICyte or our other vendors (except to government authorities, to the extent required by applicable law), and (c) will maintain your personal information in confidence using commercially reasonable security measures consistent with industry practice to protect against the loss, misuse, and alteration of your personal information.
Location. Many of the computer systems on which your personal information is collected, stored and used are owned by third party vendors and are located in the United States and elsewhere. Your personal information may be transferred to, used, processed or held by us on systems located in the United States and in other countries.
Disclosure for Enforcement Purposes. Your personal information may be disclosed to law enforcement or other appropriate third parties in connection with criminal investigations, investigation of fraud, infringement of intellectual property rights, or other suspected illegal activities, or as otherwise may be required by applicable law, or, as we deem necessary in our sole discretion in order to protect our legal and business interests.
We reserve the right to disclose your personal information as required in special cases when we have reason to believe that disclosing such information is necessary to identify, contact, or bring legal action against you if you are violating the End User License Agreement (see www.icyte.com/eula.html) for the Service, or may be causing injury to or interference with (intentionally or unintentionally) our rights or property, other users of the Service, or anyone else.
- Internal Uses. We may use your personal information for internal marketing, profiling, or demographic purposes, so we can adapt our services and the Service to better suit your needs.
3.2 Other Information
We may use any information that is not personal information to generate aggregate statistics about our user community and may provide such information to advertisers and/or our partners. In addition, we may use such information for security, system integrity or enforcement purposes.
Most internet browsers will allow you to erase cookies from your computer hard drive, block acceptance of cookies, or receive a warning before a cookie is stored. Please note, however, that if you block cookies, some portions the Service may not function properly
We adopt commercially reasonable security measures consistent with industry practice to assist in protecting against the loss, misuse, and alteration of personal information which is under our control, but no security system can be guaranteed to be 100% secure. As a result, we cannot guarantee the security of our servers, the means by which information is transmitted between your computer and our servers, or any information provided to us or to any third party through or in connection with the Service. You provide all such information entirely at your own risk.
4.3 Business Transfers
We reserve the right to transfer any and all information that you provide, or that we otherwise collect in connection with the Sites or the Service, in connection with a sale or transfer of assets or of any portion of our business.
4.4 Links to Other Sites
Additionally, there may be unauthorized third party web sites that may be providing links from their sites to our web site without our knowledge or control. We are not responsible for the content of any third party web sites, expressly disclaim any statements or assertions made on such web sites, and deny all liability associated with your use of, and the content on, such other sites or advertisements contained therein.
4.5 How you may access, change, or delete the information you have provided to us
You have a right to access and update your contact details, billing information and account password online after appropriate authentication of your username and password.
You may also contact us via mail at:
2885 Sanford Ave, SW #15482
If you choose to have your personal information removed from our active databases, we will do so within a reasonable time after your request and we will take reasonable steps to ensure that your personal information is not used (except as may be required by law) by us after your notification to us. Your information may still be retained, however, to resolve potential or actual disputes, enforce our End User License Agreement (see [insert web address]), and due to technical and legal requirements and constraints related to the security, integrity and operation of the Service.
5. Other important agreements that govern your use of our sites and services
6. Information for Persons Outside The United States of America
Under California law, our customers that are California residents may request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. We do not personal information with unaffiliated third parties for direct marketing purposes.
iCyte is a trademark of iCyte Inc.
The Service and all related software and intellectual property are copyright 2008 iCyte Inc. All Rights Reserved.
Additional: Our DMCA policy can be viewed at www.icyte.com/dmca.html